Privacy Policy

1. Introduction

LeafRootSeed ("we," "us," or "our") is dedicated to safeguarding your privacy. This document outlines our policy regarding the collection, use, and protection of your personal data when you engage with our website leafrootseed.sbs or avail of our yacht chartering services.

Your agreement to the data management practices stated in this document is given when using our services. Our policy observes all relevant privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) as well as other applicable privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

Personal information is collected by us when you willingly submit it during activities such as:

• Reserving a yacht charter
• Getting in touch with us via our website or telephone
• Signing up for our newsletter
• Completing forms on our website
• Engaging in surveys or promotional events

The types of information we may gather include:

• Your name and contact details (such as email, telephone number, and address)
• Transactional details (which are securely processed by external service providers)
• Preferences related to yacht charters
• Details of contacts for emergencies
• Any specific dietary needs or health information you may provide to us

2.2 Automatically Collected Information

Automatically obtained information about your device and how you use it may include:

• Your IP address and geolocation data
• Type and version of your browser
• Web pages you viewed on our site and time spent on them
• Sites that referred you to ours
• Details about your device (such as type, screen size, etc.)

2.3 Cookies and Tracking Technologies

Cookies and other similar technologies are employed to improve your browsing experience on our site. They enable us to:

• Store your preferences
• Monitor website usage and performance
• Deliver content tailored to you
• Enhance our service offerings

Control over cookies can be exercised through your browser preferences or our cookie consent notice.

3. How We Use Your Information

The information we collect is utilized for:

• Service Delivery: Executing yacht charter services, managing reservations, and communication relating to your bookings
• Customer Support: Addressing your questions and providing support
• Payment Processing: Handling payments and invoicing
• Safety and Security: Ensuring safe operations and preventing fraudulent behaviors
• Marketing: Sending promotional content and updates, subject to your consent
• Improving Website Experience: Evaluating user interaction patterns to enhance functionality
• Conforming to Legal Standards: Adhering to applicable legislations and directives

4. Information Sharing and Disclosure

Your personal data is neither sold, exchanged, nor rented out to third parties. We might share your information under these conditions:

4.1 Service Providers

Information could be disclosed to reliable third-party companies that offer services such as: managing payments; hosting and maintaining our website; email campaigning; analytics and performance optimization; customer service.

4.2 Legal Obligations

There are instances where we may need to release your details in compliance with legal obligations, judicial orders, urgent situations, or to examine possible illegal activities or fraud.

4.3 Business Transactions

Should there be a corporate merger, acquisition, or asset sale, your personal data may be included in the transferred assets.

5. Data Security

We apply various security measures, both technical and organizational, to shield your data from unauthorized access, changes, exposure, or destruction. These security practices include data encryption, protected servers, controlled access, consistent evaluations, and staff education. Nevertheless, we must clarify that no means of data transmission or storage can be guaranteed to be infallible.

6. Data Retention

Your data is held only for the time necessary to achieve the purposes for which it was collected or as mandated by law:

• Charter bookings: Retained for 7 years due to legal/tax reasons
• Marketing communications: Held until you choose to unsubscribe or request deletion
• Website analytics: Preserved for 26 months
• Customer assistance: Stored for 3 years following the last interaction

7. Your Rights and Choices

You possess rights such as the permission to access, amend, eliminate (within legal bounds), transfer, opt out of marketing activities, and oversee cookies. To actuate these rights, reach out to us using the contact information provided here.

8. Third-Party Services

8.1 Google Analytics

Google Analytics is utilized to study how visitors use our site. Opt-out is possible through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Networks

Links on our site may direct you to various social media platforms, each with their respective privacy policies.

8.3 Payment Processors

We ensure the security of transactions through PCI DSS-accredited payment processors.

9. International Data Transfers

We may process your data in countries other than Spain, adhering to suitable protections aligned with international privacy regulations.

10. Children’s Privacy

The targeted audience of our services does not include children under the age of 13, and it is our policy not to intentionally garner their information. If we become aware that such information has been submitted to us, we shall take immediate action to remove it.

11. Modifications to This Privacy Policy

Modifications to our privacy practices or legal obligations may prompt updates to this Privacy Policy. Any revisions will be communicated by posting the new policy, through email notifications to registered members, or via an announcement on our website. Usage of our site following such updates signifies your acceptance of the amended terms.

12. Contact Information

If there are any inquiries or remarks regarding this Privacy Policy or how we handle data, you are encouraged to get in touch:

13. Adherence to Google Ads User Consent Policy

Our practices conform to the user consent policy set by Google Ads, and you possess the option to amend your cookie/tracking preferences at any time via our cookie settings panel.